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Essential Job Functions:

• Provides at least weekly individual clinical support to a pool of Qualified Mental Health Professionals (QMHPs), in addition to monthly group supervision with the Clinical Director.
• Ensures that all services provided, to include case management, development of service plans are clinically sound. The Clinical Support team member will also provide support and approval for progress notes, individual service plans, and discharge reports.
•  Provides guidance to the QMHP regarding crisis intervention strategies, engagement strategies and other strategies to strengthen the service delivery process.
• Supports the QMHP with developing and implementing positive behavioral support plans as necessary.
• Assist the QMHP with making referrals to other agencies for services as necessary such as parenting classes, budgeting, substance abuse, etc.
• Attends all required clinical meetings.
• Participates in regular professional development in accordance with discipline and level of skill.
• Actively coordinates case management services, discharge and after care planning, and referral to agencies in the community.

Knowledge, Skills And Abilities:

• Familiar with assessments tools.
• Knowledge to develop and implement service plans.
• Knowledge of counseling and crisis intervention strategies.
• Effective written and verbal communication skills.
• Strong interpersonal, communication, and documentation skills.
• Behavior management training and the ability to manage challenging behaviors and implement positive behavior support plans.
• Knowledgeable of community-based services and supports.
• Effective delivery and presentation methods and styles.
• Strong time management and organization skills.
• Knowledge of psychiatric disorders and substance abuse disorders
• Experience in detox/substance use services
• Knowledge of broad range of treatment modalities
• Skills in diagnostic and statistical techniques
• Knowledge of personality and /or behavior theory
• Skills in recording, interviewing, assessing, decision making, and treatment planning
• Knowledge of psychotropic and medication assisted treatment medications, indications, and contraindications
• Knowledge and skill in laboratory testing
• Exhibits supervisory skills
• Excellent verbal and written communication skills
• Knowledge of the principles, procedures, and best practices in Community Mental Health 
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Proficient with Microsoft Office Suite and related software
• Current CPR Certification and First Aid Certification Must be alert at all times; pay close attention to details

Minimum Qualifications:

• Excellent written and verbal communication skills are required.
• CPR and First Aid certified.
• Behavior management skills.
• Knowledge of psychotropic medications.
• Must submit to and receive satisfactory results from a criminal background investigation and a registry check by the Department of Social Services.
• A valid driver’s license and current copy of DMV driving record.
• A copy of the declaration page of automobile insurance is required.